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Inside Sales Representative: history and fun facts

Everything a curious kid might want to know about this job.

Did you know?

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Many inside sales representatives do their whole job from one desk, using a headset to talk with customers far away.

Through history

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    Long ago

    Before computers, sales helpers wrote notes on paper cards to remember each customer. Today, they keep those notes on a computer.

Tools of the trade

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Headset

A headset has headphones and a small microphone. It lets the representative talk with customers while keeping both hands free to type.

A day in the job

  • 9:00 AMThe day starts with a cup of tea or coffee. Then the representative checks the list of people to call and gets ready to talk.

Quiz time

  • An inside sales representative can help a bakery remember its customers' favorite cakes with a computer program.

  • A sales representative can explain how a computer program works by showing it on a video call.